PRIVACY AND DATA PROTECTION POLICY
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE), and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, LOPDGDD), the website guarantees the protection and confidentiality of personal data of any kind provided to us by our customers, in accordance with the provisions of the General Regulation on the Protection of Personal Data.
The data provided will be processed under the terms established in the GDPR. In this regard, the website has adopted the legally required levels of protection and has implemented all technical measures within its reach to prevent loss, misuse, alteration, or unauthorized access by third parties, as set out below. Nevertheless, users must be aware that security measures on the Internet are not impregnable.
Data Controller
Owner’s name: JCF PROCESS TECHNOLOGY S.L.
Registered office: Crta. De Ribes,4, despacho 201, 08520 Les Franqueses del Vallès (Barcelona)
Tax Identification Number: B19869353
Contact telephone: +34 639 70 84 59
Email address: comercial@jcfprocess.com
Purpose of Processing
All data provided by our customers and/or visitors on the website or to its personnel will be included in a record of personal data processing activities, created and maintained under the responsibility of the website, which is essential for providing the services requested by users or resolving the questions or inquiries submitted by our visitors. Our policy is not to create profiles of users of our services.
Legal Basis for Processing
- Contractual relationship: This applies when you purchase one of our products or contract any of our services.
- Legitimate interest: To respond to the inquiries and complaints you submit and to manage the collection of amounts owed.
- Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the communications necessary to respond to your inquiry or request for information.
Recipients
We do not transfer your personal data to anyone, except for those public or private entities to which we are required to provide your personal data in compliance with a legal obligation. For example, tax law requires us to provide the Tax Agency with certain information about financial transactions exceeding a specified amount.
If, apart from the situations mentioned above, we need to disclose your personal information to other entities, we will first request your permission through clear options that will allow you to make a decision in this regard.
Transfers
We will not make international transfers of your personal data for any of the purposes indicated.
Retention
We will retain your personal data only for as long as necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we assess the risks associated with the processing, as well as our contractual, legal, and regulatory obligations, internal data-retention policies, and our legitimate business interests described in this Privacy Notice and Cookie Policy.
In this regard, the website will retain personal data after your relationship with us has ended, duly blocked, for the limitation period applicable to any actions that may arise from the relationship maintained with the data subject.
Once blocked, your data will be inaccessible to the website and will not be processed except to make it available to public authorities, judges, and courts for the handling of any liabilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.
Security
We make every reasonable effort to maintain the confidentiality of the personal information processed in our systems. We maintain strict security standards to protect the personal data we process against accidental loss and unauthorized access, processing, or disclosure, taking into account the state of technology and the nature of and risks to which the data are exposed. Nevertheless, we cannot be held responsible for the use you make of the data, including the username and password, that you use on our website. Our personnel follow strict privacy rules, and if we engage third parties to provide support services, we require them to comply with the same rules and allow us to audit them to verify compliance.
Your Rights
We hereby inform you that you may exercise the following rights:
- Right of access to your personal data, to find out which data are being processed and the processing operations carried out on them;
- Right to rectification of any inaccurate personal data;
- Right to erasure of your personal data, where this is possible, for example, where not prohibited by law;
- Right to restriction of the processing of your personal data when the accuracy, lawfulness, or necessity of the data processing is in doubt, in which case we may retain them for the exercise or defense of claims.
- Right to object to the processing of your personal data when the legal basis authorizing us to process them is our legitimate interest. The website will stop processing your data unless it has a legitimate interest or processing is necessary for the defense of claims.
- Right to data portability when the legal basis authorizing us to process your data is the existence of a contractual relationship or your consent.
- Right to withdraw the consent granted to the website
To exercise your rights, you may do so free of charge and at any time by contacting us at Crta. De Ribes,4, despacho 201, 08520 Les Franqueses del Vallès (Barcelona), attaching a copy of your DNI.
Enforcement of Rights
If you believe that our organization has failed to uphold your rights, you may file a complaint with the Spanish Data Protection Agency through one of the following means:
- Electronic office: https://www.aepd.es
- Mailing address: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
- Telephone: 901.100.099 and 912.663.517
Filing a complaint with the Spanish Data Protection Agency is free of charge, and the assistance of a lawyer or court representative is not required.
Updates
The website reserves the right to modify this policy to adapt it to legislative or case-law developments that may affect compliance with it.